We make consumers feel good.
Clients too.
Empowering Agents in the Changing CX Landscape
In regaining a sense of excitement for collaboration and continued advancement in the distributed work environment, companies are strategically investing in their employees and can adequately equip them to handle their day-to-day workflow.
Learn moreWe’ve marketed and distributed analgesics, skincare, bandages, running shoes and just about everything else. We actually started out in packaged goods, so we know the industry well. And we know the challenges of managing every customer touch point. There’s just not enough time — that’s what we’re here for. We have the resources to meet your customers’ needs without you having to launch new teams or invest in new systems.
Customer care
that drives customer sales.
We follow a dedicated, multi-channel approach to care that fosters one-on-one conversations with customers — resolving any product concerns, retaining loyalty, and even cross and upselling. Our services include managing a crisis if and when you need it, developing loyalty programs, e-commerce sites, web marketing and CRM to acquire new customers.
Customer Experience
Sales
that improve your distribution.
Many CPG companies simply lack the resources to reach their full sales potential. At Alta, we have a number of capabilities to not only increase sales, but also help with distribution as well. These include support for your internal team, product management among dot-coms, professional selling to B2B customers, blitz accounts to boost reach, plus in-store merchandising and shelf management.
Sales
Fulfillment
that works with your sales.
Because fulfillment, care and sales all work in tandem, CPG companies need to excel at all three. Let Alta handle it all for you, giving you time to handle your business. A few of the specifics: we can ship your products, manage the inventory, process returns, send samples to prospects, even distribute coupons. If you have the need, we’ll find the way.
Fulfillment